Out of Bundle Charges
When your business mobile usage goes beyond what is included in your plan, additional per-use charges apply. These are known as out-of-bundle charges and they can add up quickly if left unchecked. Below you will find the charge tables for O2 and Vodafone, along with guidance for EE and Three.
O2 Out of Bundle Charges
The table below shows the standard out-of-bundle rates that apply to O2 business mobile plans when usage exceeds included allowances. Charges are shown exclusive of VAT.
| Call / Service Type | Price |
|---|---|
| On Net | 43p |
| Cross Net | 43p |
| Landlines | 43p |
| Voicemail | 43p |
| Channel Islands & Isle of Man | 43p |
| SMS | 43p |
| Channel Islands & Isle of Man SMS | 43p |
| MMS | 43p |
| Video Call | 43p |
| International Video Call | 43p |
| Call Return | 43p |
| International Call EU | 82p |
| International Call ROW | 163p |
| International SMS | 52p |
| Non-Geo Access Charge (084 & 087)* | 52p |
| Premium Call Access Charge (09)* | 52p |
| Directory Enquiries Access Charge (118)* | 52p |
| Freephone (0800)*** | Free |
| Radio Paging Services (i.e. 076) | 43p |
| Personal Numbering Services (i.e. 070) | 43p |
| Call Forwarding Services (i.e. 07744/07755) | 43p |
| Data | £4.00 |
* Access charges apply in addition to any service charge set by the service provider. *** Freephone numbers are free to call from O2 mobiles.
Vodafone Out of Bundle Charges
The table below shows the standard out-of-bundle rates for Vodafone business mobile plans. Charges are shown exclusive of VAT.
| Call / Service Type | Price |
|---|---|
| On Net | 30p |
| Cross Net | 30p |
| Landlines | 30p |
| Voicemail | 30p |
| Channel Islands & Isle of Man | 30p |
| SMS | 19p |
| Channel Islands & Isle of Man SMS | 19p |
| MMS | 30p |
| Video Call | 30p |
| EU Video Call | 82p |
| ROW Video Call | 163p |
| Call Return | 30p |
| EU & EEA Call | 10.3p |
| Andorra, Monaco, San Marino, Switzerland Call | 82p |
| ROW Call | 163p |
| International SMS (EU & EEA) | 3.3p |
| Andorra, Monaco, San Marino, Switzerland SMS | 19p |
| International SMS (ROW) | 35p |
| Non-Geo Access Charge (084 & 087)* | 35p |
| Premium Call Access Charge (09)* | 35p |
| Directory Enquiries Access Charge (118)* | 35p |
| Freephone (0800)*** | Free |
| Personal Numbering Services (i.e. 070) | 30p |
| Call Forwarding Services (i.e. 07744/07755) | 30p |
| Data | £4.34 |
* Access charges apply in addition to any service charge set by the service provider. *** Freephone numbers are free to call from Vodafone mobiles.
EE Out of Bundle Charges
EE publishes its own out-of-bundle pricing and these rates can vary depending on the specific tariff and contract terms in place. For the most current and accurate EE out-of-bundle charge information, please refer to EE's website or contact EE directly.
Three Out of Bundle Charges
Three manages its own out-of-bundle pricing separately and rates may differ based on your plan type. For up-to-date Three out-of-bundle charges, please refer to Three's website or contact Three directly.
Out-of-bundle rates can change. The O2 and Vodafone tables above reflect the charges published at the time of writing. Always check with your network or account manager for the latest pricing.
How to Reduce the Risk of Out-of-Bundle Spend
Unexpected charges can be avoided with a few practical steps. Here are some ways businesses can keep mobile costs under control.
Review your allowances regularly
Check that each user has enough minutes, texts and data for their actual usage patterns. Plans that looked right six months ago may no longer fit.
Set usage alerts and caps
Most networks allow you to set spending caps or usage notifications. These can flag when a user is approaching their limit before charges apply.
Check international and roaming use
International calls, texts and roaming are common sources of out-of-bundle charges. If staff travel or call overseas regularly, consider a plan that includes these.
Watch out for premium and non-geo numbers
Calls to 084, 087, 09 and 118 numbers carry access charges on top of the service provider's own fee. Restricting access to these numbers can help.
Monitor data usage
Out-of-bundle data charges — £4.00 per GB on O2 and £4.34 per GB on Vodafone — can add up. Ensure data-heavy users have appropriate plans.
Request a professional audit
A Business Mobile Audit can review your current bills, identify where out-of-bundle spend is occurring, and recommend practical changes.
Need Help Controlling Mobile Spend?
If out-of-bundle charges are a concern, or you are not sure whether your current plans are right for your team, request a free Business Mobile Audit. We will review your usage and recommend practical changes.