Your Privacy

Privacy Policy

At Business Telco, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use and disclose your personal data.

Last updated: October 2026

Information We May Collect

We collect different types of information depending on how you interact with our website and services.

Information You Provide

Details you provide by filling in forms, sending emails, or contacting us in any other way. This may include your name, company name, email address, phone number and details about your mobile setup.

Technical Information

Your IP address, browser type, time zone settings and device information. This helps us understand how visitors access and use our website.

Usage Information

Details about your visits to our website, including traffic data and other communication data. This helps us improve the site and our services.

How We Use Your Information

We use the information we collect for the following purposes:

1
To provide and improve our services
2
To respond to your enquiries
3
To keep our website secure and troubleshoot technical issues
4
To personalise your experience and deliver relevant content

Cookies

Our website uses cookies to improve your browsing experience. By using our website, you consent to our use of cookies. You can manage your cookie preferences in your browser settings. For more details, see our Cookies Policy.

Disclosure of Your Information

We may share your information with:

  • Business partners, suppliers and subcontractors for the performance of any contract we enter into with them
  • Analytics and search engine providers to improve our website’s performance

We may also disclose your information to comply with legal obligations or protect our rights, property or safety.

Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any personal data.

Handset Orders, Payments and Delivery

When you buy a handset from our website, we collect your name, email address, delivery address and, if you choose to give it, your company name. We use this to process and deliver your order, send order-related emails, handle returns and warranty queries, and keep records we are legally required to keep (such as tax records). Our lawful basis is performance of our contract with you and compliance with legal obligations.

Card payments are taken by our payment provider, Stripe, which processes your card details on our behalf under its own privacy policy. We never receive or store your full card number. Stripe tells us whether a payment succeeded and provides the contact and delivery details you entered at checkout.

Your delivery name and address are shared with the supplier and/or courier who fulfils your order, only as needed to deliver it. Order records are kept for as long as needed for accounting, tax and consumer-rights purposes and then deleted.

We do not use your order details for marketing unless you separately ask us to, and we do not pass personal information from orders to our website analytics.

Changes to Our Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, so please check back regularly.

Privacy Questions?

If you have any questions about this Privacy Policy, please contact us at:

Business Telco Ltd, 15 Main Street, Normanby, Scunthorpe, Lincolnshire, DN15 9HY